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Shipping policy
Last updated: [Date]
At [Your Store Name], we are committed to delivering your orders quickly, safely, and affordably. All orders are processed within 1–3 business days after payment confirmation. We do not ship on weekends or public holidays. In cases of high order volume or stock delays, processing times may be extended, and we will notify you by email if your order is delayed.
Shipping charges are calculated at checkout, and estimated delivery times vary depending on location. Orders to the United States typically arrive within 7–15 business days, Canada within 8–16 business days, Europe within 8–18 business days, Australia/New Zealand within 10–20 business days, and the rest of the world within 10–25 business days. Delivery times are estimates and may be affected by customs, carrier delays, or other unforeseen circumstances.
Once your order has shipped, you will receive a shipping confirmation email containing a tracking number. Tracking information may take 24–72 hours to update after dispatch. Please note that [Your Store Name] is not responsible for customs duties, taxes, or fees applied to your order. All such charges are the responsibility of the customer.
We are not liable for packages lost or damaged during shipping. If your package is damaged upon arrival, please contact the shipping carrier to file a claim and keep all packaging materials and damaged items. Please also ensure that your shipping address is correct at checkout, as we cannot be held responsible for orders sent to incorrect addresses due to customer error.
If you have any questions about our shipping policy, you can reach us at [your email] or by mail at [your store address].
If you want, I can now make a dropshipping-friendly version that hides your warehouse location and focuses on global delivery with longer timelines, which works better for AliExpress or Zendrop-based Shopify stores. That way customers won’t complain about “slow shipping.”